You can also find my articles on my Google Scholar profile.
Published in Information, Communication, and Society, 2016
This article introduces and discusses bot-based collective blocklists (or blockbots) in Twitter, which have been developed by volunteers to combat harassment in the social networking site.
Published in Proceedings of HCOMP, Citizen-X Workshop, 2014
We review various crowdsourcing and collective action systems, identifying particular sets of civic values and assumptions.
Published in Journal of Broadcasting and Electronic Media, 2014
On the history and continued relevance of the term "broadcasting" in an era of social media.
Published in Proceedings of CHI, 2014
This paper discusses the Snuggle project, built to support newcomer socialization and reflexive critique of Wikipedia's existing socialization processes.
Published in Information, Communication, and Society, 2014
This article introduces and discusses the role of bespoke code in Wikipedia, which is code that runs alongside a platform or system, rather than being integrated into server-side codebases.
Published in Ecology and Society, 2013
We examined how graduate students experienced and social-ecological research initiative within the large-scale, geographically distributed Long Term Ecological Research (LTER) Network.
Published in Proceedings of WikiSym, 2013
This paper examines what happened when one of Wikipedia's counter-vandalism bots unexpectedly went offline.
Published in American Behavioral Scientist, 2013
A mixed-method, multi-study analysis of editor retention, socialization, gatekeeping, and governance in Wikipedia.
Published in Proceedings of CSCW, 2013
This paper establishes a quantitative metric for measuring editor activity through temporal edit sessions.
Published in Information and Organization, 2012
This paper studies the role of computational infrastructure and organizational structure in the Open Science Grid.
Published in Proceedings of WikiSym, 2012
We introduce and advocate a multi-faceted theory of literacy to investigate the knowledges and organizational forms are required to improve participation in Wikipedia’s communities.
Published in Proceedings of ICWSM, 2012
A descriptive study of Wikipedia's highly-automated socialization processes and an A/B test to improve templated messages to newcomers.
Published in Proceedings of CHI (alt.CHI), 2012
We introduce IP over Xylophone Players (IPoXP), a novel Internet protocol between two computers using xylophone-based Arduino interfaces
Published in Wikipedia: A Critical Point of View, 2011
I describe the complex social and technical environment in which bots exist in Wikipedia, emphasizing not only how bots produce order and enforce rules, but also how humans produce bots and negotiate rules around their operation.
Published in Proceedings of WikiSym, 2011
This paper investigates Wikipedia's article deletion processes, finding that it is heavily populated by specialists.
Published in Proceedings of HICSS , 2011
We detail the methodology of ‘trace ethnography’, which combines the richness of participant-observation with the wealth of data in logs so as to reconstruct patterns and practices of users in distributed sociotechnical systems
Published in Proceedings of CSCW , 2010
This paper traces out a heterogeneous network of humans and non-humans involved in the identification and banning of a single vandal in Wikipedia.
Published in Proceedings of Wikisym, 2009
A short paper showing the recent explosive growth of automated editors (or bots) in Wikipedia, which have taken on many new tasks in administrative spaces.
Published in Gnovis, 2009
Habermasians have been debating about the role of the Internet in the public sphere, but they have all taken for granted the highly-automated software infrastructures that mediate our knowledge of the blogosphere.